Nevertheless, following examining the agreement, I observed it didn’t reflect the reductions or prepare details talked about, including the 500GB of knowledge and additional special discounts for pre-authorized payments.
All those agents Doing the job towards Telus Advantages, as opposed to keeping the aged faithful customers they make them go away to search for other provider
Back again inside your day, you experienced a preference of businesses. Now Now we have megacorps that swallow each choice decision up therefore you're remaining with three alternatives spanning a complete state, all of which collude with eachother to extort It can be customers.
Have you tried using making use of the online Chat? Go surfing to My TELUS as well as the Chat icon might be with the decrease right with the window. Solution the questions on what sort of assistance you may need then continue to keep replying to the bot with "I want to speak to a person" till the bot provides up and passes the Chat to somebody.
• I to begin with renewed my contract soon after Talking having an agent named Abdul, who gave me a deal that I acknowledged, although it couldn’t match an offer from Rogers.
on the Black Friday i named Telus to have me a fresh mobile line for my daughter if there is a deal like i obtained Earlier for my other kids being a faithful customer with Telus.
Payment impacting alterations will require a phone simply call but in advance of doing that, have you tried the payment arrangement solutions on the net?
I happen to be calling and contacting Telus and experienced a chat With all the AI that did not look to grasp what I used to be asking.
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The TELUS staff acknowledges that our do the job spans quite a few Territories and Treaty regions and we have been grateful for the normal Awareness Keepers and Elders who will be with us nowadays, those who have absent before us along with the youth that encourage us.
My expert is a VERY affected individual guy. He taught me how to repair my issue in various simple actions. What’s much more, he guided me via each stage, occasionally more than when. I'm definitely grateful!
The TELUS team acknowledges that our function spans many Territories and Treaty spots and we're grateful for the standard Knowledge Keepers and Elders who will be with us right now, whoever has long gone before us as well as the youth that inspire us.
It is a enormous waste of time and only Telus technical support results in an exceptionally disappointed customer ahead of they get to talk towards the CSR and now the CSR has to manage an by now pressured to their limit customer.